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LINKS SCHEDULES ON-LINE PAYMENT NW I-69
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OUR OFFICE HAS BEEN MADE AWARE OF A PAYMENT PROCESSING ISSUE. WE ARE WORKING WITH OUR PROCESSOR TO CORRECT THE ERROR. AT THIS TIME, THE PROCESSOR HAS IMPLEMENTED A TEMPORARY FIX AND BELIEVES THAT OUR CUSTOMERS SHOULD BE ABLE TO MAKE PAYMENTS. PLEASE NOTE THAT CUSTOMERS MAY ONLY ACCESS THEIR PAYMENT PROFILES TWICE PER DAY.

 

WE APOLOGIZE FOR THE INCONVENIENCE. FCRWD WILL NOT CHARGE PENALTIES TO ACCOUNTS WITH PAYMENTS RECEIVED AFTER THE DUE DATE OF 4/10/2026. PLEASE CONTACT THE OFFICE AT 765-778-7544 MONDAY, 4/13/2026 IF YOU ARE STILL UNABLE TO MAKE A PAYMENT VIA THE PORTAL. AGAIN, WE APOLOGIZE FOR THE INCONVENIENCE.

 

 

PLEASE NOTE THAT IN THE EVENT OF INCLEMENT WEATHER, OUR OFFICE MAY DELAY OPENING FOR TWO (2) HOURS OR MAY CLOSE FOR THE DAY.

 

To Our Customers:

Emergency After Hours Number (After 3:30 PM):                       1-888-271-0761

The Emergency After Hours Number is to be used only for an emergency regarding the sewer system.
This line should not be called regarding billing, payment or account issues.

Billing & General Questions:  Please call the office between 8:00 AM and 3:45 PM at 765-778-7544. Please see the 'Contact Us' tab regarding contacting our office via email.

Payments may be made online with a Visa, Discover or MasterCard. You may also call 765-778-7544 during normal business hours to pay by phone.

Checks and money orders may be left in the drop box located on the brick wall outside of the main gate or mailed to PO Box 59, Pendleton, IN 46064-0059.

CLICK HERE FOR THE COVID-19 PLAN FOR A SAFER ENVIRONMENT

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Important News:

It has recently come to our attention that some users, while googling “Pay my FCRWD bill”, have been directed to a website for DOXO. DOXO is a third-party bill payment website. Even though the DOXO website lists FCRWD’s business information, DOXO is in no way affiliated with FCRWD. While DOXO is a legitimate bill payment site, please be aware that a fee may be charged to you for processing your payment. Also, as we are not affiliated with DOXO, we do not receive any payment you may make through their website instantly. For immediate payment to FCRWD and immediate posting to your FCRWD account, please use the secure online payment portal located on FCRWD’s website: www.FCRWD.com
 

 

  
   
   
   
   
   
   
   
   
   
   
         
         
    Our history is backed by our dedicated staff that strives each and every day to improve and preserve the quality of the surface waters in southern Madison County. We have not only filled our website with information about the long history of our statewide recognized facility, but have included information on the processes of FCRWD. We have included photos and descriptions to help you better understand what we do, as well as put our staff at your fingertips to contact with questions at anytime.

We hope you find our site informative and invite you to check back often for updates.

We thank you for visiting!		  
     
     
     
     
     
     
     
     
     
     
         
   
  In the early 1970’s the U.S. Environmental Protection Agency and the Indiana Stream Pollution Control Board conducted stream pollution analysis across Indiana. Based on these tests it was determined that additional wastewater treatment was needed within the Fall Creek basin in southern Madison County. The Fall Creek Regional Waste District was created on Nov. 22, 1974 by the action of the Indiana Stream Pollution Control Board under the direction of the U.S. Environmental Protection Agency.    
     
     
     
     
     
     
     
     
     
         
         
    The District’s collection system consists of over 380,000 ft. of sanitary sewers and 48 lift stations.  Fall Creek Regional Waste District is proud to be the recipient of numerous awards from the U.S. Environmental Protection Agency, the Water Environment Federation, the Indiana Department of Environmental Management, and the Indiana Water Environmental Association.

The District’s service territory covers approximately 70 square miles and serves a population of about 25,000 people. Fall Creek Regional Waste District remains committed to the improvement and preservation of the quality of the surface waters in the Fall Creek basin in southern Madison County. Click here for more historical information.